Genpact-logoI am happy to inform you GENPACT is conducting a off-campus drive in our college on 13th February, 2017 at 9 AM. The Eligible students are requested to attend the Drive without fail. The Heads of the Departments are requested to inform the same to your students.
Details of the Drive :
Name of the Company : GENPACT
Date and Time : 13-02-2017 at 9 AM
Eligibility : B.Tech(Any Branch)/B.Sc 2016,2015,2014 Pass outs only
Venue : AIMS College of Engineering, Mummidivarm
Job Description:
• Any graduate/post graduate having relevant experienced.
• Candidate should have excellent communication skills with customer service experience preferred.
• Respond to inbound customer queries over the phone & e-mail by escalating product bugs.
• Provide phone support and e-mail support to troubleshoot and resolve issues experienced with search engine client.
• Maintain a thorough understanding of Search engine process and policies.
• Demonstrate innovation and intuition in identifying areas requiring operational adaptation or improvement.
• Must have analytical bent of mind with customer centric approach.
• Candidates must have Excellent writing skills.
• Respond to customer query and escalations
• Provide email/chat support/Voice support to customer to reduce issues.
• Hiring any Graduate with Email / Chat/Voice Process Experience
• Designation – “Process Associate” /”Process Developer”.
Documents Required: 2 Sets of Resume,3 Passport Size Photos,2 sets of Xerox copies


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